LoveCrafts Reviews: What Makers Say

We receive thousands of monthly reviews, almost all centred on finished projects—from heirloom blankets to garments for family and standout shade choices. Across all that feedback, four key themes consistently emerge. Here is what our customers wrote, quoted directly and trimmed only for length.   

“From ordering to receiving my order the service was brilliant”

Our most frequent customer feedback isn't about the yarn itself, but the service behind it: dispatch in two days, hassle-free returns, and screen-to-yarn colour accuracy you can rely on.   

What customers wrote

Yarn that arrives before you lose the urge to cast on

We never specifically prompt customers to rate our shipping speed, yet it appears in review after review. It's almost always written by a maker who lost a game of yarn chicken mid-blanket, praised for how quickly that missing ball arrived to save the day.   

What customers wrote

In stock, and easy to find

Many of our crafters don't have a local yarn shop nearby—and those who do often struggle to find the exact shade their pattern requires. That reality shapes everything they share in their reviews, from finding missing dye lots to building their dream palettes online.   

What customers wrote

The screen-to-skein problem, solved

Buying yarn online comes down to trust in one crucial thing: that the colour on your screen matches the colour in your parcel! Our reviewers let us know when we get it spot on—and when a shade leans just a little warmer in person.   

What customers wrote

Key Takeaways

• The whole experience. Crafters judge us on the complete journey, not just the yarn—packaging care, swift timing, and how helpfully a problem is sorted appear in reviews just as often as fibre details.
• Unbeatable Range. Selection is why makers discover us; customer notes constantly highlight unique shades and specialist brands they simply can't find locally.
• Colour considerations. Accurate colourways are non-negotiable—when a shade runs slightly warmer than the photo, our community tells us straight away, and we wouldn't have it any other way.
• Real Project Details. The best feedback is wonderfully specific, naming exact projects, hook or needle sizes, and how smoothly the yarn washed afterwards.

Frequently Asked Questions

Are these reviews real?

Yes. Every review is left by a customer after their order arrives, and we don't edit them. Quotes on this page are trimmed for length only — never reworded.

Do you remove negative reviews?

No. Critical reviews stay up, and they're the ones our buying team reads most closely. If a shade runs warm or a ball has more joins than it should, we want that on the page.

How do I leave a review?

You'll get an email after your order arrives with a link. You can also review any product you've bought from the product page while signed in.

Do reviews mention which needle or hook size was used?

The most helpful ones do. If you're choosing between two yarns for a pattern, sorting the reviews for mentions of your hook or needle size is often more useful than the label.

Where do I ask a question about a yarn before I buy?

Our customer care team answers yarn substitution and gauge questions directly — the reviews on this page are mostly people telling us they did exactly that.