Expert Support for our Customers
Our customer service team are all expert knitters and sleuth-like problem solvers. We prefer to call them the Smiles Team because they work tirelessly to make sure you get all the help and advice you need, and always with a smile! While we try to avoid it, sometimes things go wrong: when this happens Justina and the team are on hand to help and will respond to your problem within 24 hours.
If you have a problem or need some advice please get in touch; you can call us toll-free at 1-866-606-1023, email firstname.lastname@example.org, send us a message or use our online chat option via the blue bubble on the bottom right of your screen.
We look forward to hearing from you. In the meantime, happy knitting!